Life context
Work, family, living situation, caregiving responsibilities, support network, and recent transitions such as retirement, a move or a loss.
Smart Medical History interviews your patients by voice, text, or both, adapts to what they say, and gives you a structured history where every key statement links back to its source. For independent medical evaluations, concierge and direct-care practices, and primary and specialty clinics.
No app for patients to install. A secure personal link that works on any phone, tablet or computer.
Sample only. This is not a real medical interview. Please don't share your own information. These are excerpts from an interview and do not follow the full interview process.
Fictional patient · synthetic voices
Neutral, consistent, defensible histories for IME, QME and AME work.
A whole-person intake: medical, lifestyle, psychosocial and goals, ready before the first visit.
New-patient and specialty histories, so visits start with care instead of paperwork.
Shared templates, admin controls and usage tracking across many providers.
In IME mode, the interviewer addresses the examinee, stays neutral on fault and causation, and follows a fixed twelve-section sequence. Every report uses the same structure, so histories are consistent, defensible, and ready before the evaluation begins.
Patients complete their history at home, on their own time. You get a consistent, structured report without manual note-taking.
Choose the interview template and language, attach any prior records, and send the invitation by email or text. Automated reminders keep completion on track.
They speak, type, or both, and can pause and come back. The interviewer adapts to what they say, follows up on what matters, and never asks the same thing twice.
The finished history opens in your dashboard with key statements linked to the exchange behind them. Review it, then export to Word or PDF for the chart.
Each template sets the sections and their order. Sections the patient has already covered are skipped, optional sections switch on only when relevant, and the wrap-up always invites anything missed.
The fixed twelve-section sequence for independent medical evaluations. The interviewer addresses the examinee and stays neutral on fault.
12 sections
The full medical history plus how the member lives, what weighs on them, and what they want from their health. Opens with a one-page member profile.
14 sections · * switches on when relevant
A comprehensive history for a first visit in primary care or internal medicine, including medication reconciliation and preventive care.
11 sections
A focused history for orthopedic, pain, PM&R, occupational medicine or neurology consults, built around the presenting problem and function.
12 sections · * switches on when relevant
Your members chose a practice that takes the time to know them. Smart Medical History gives that time back: a warm, unhurried interview at home that captures not just the medical history, but how they live, what weighs on them, and what they want from their health.
Work, family, living situation, caregiving responsibilities, support network, and recent transitions such as retirement, a move or a loss.
Sleep, eating patterns, physical activity, alcohol, tobacco and other substances, stress and travel, asked about descriptively, never judgmentally.
Validated short screens for depression, anxiety and loneliness, built into the conversation, expanding to the full instrument only when a screen is positive.
Daily activities, falls, hearing, vision and driving: the details that shape care for older members.
What matters most, what a good day looks like, what they hope to be doing in five years, past frustrations with care, and advance directive and health care proxy status.
Screening and immunization history, and a detailed family history that flags patterns worth a closer look.
Every concierge intake opens with a one-page profile: who this person is, their goals in their own words, what needs attention, and a suggested agenda for the first visit. The full cited history sits underneath. You make every clinical decision.
What matters most, in her words"Staying strong enough to keep hiking with my grandkids, and not ending up like my mother."
Retired teacher, widowed 2023, lives alone. Daughter 20 minutes away. Volunteers twice a week.
Hike 5 miles comfortably; understand her memory risk; sleep through the night.
A comprehensive, accurate medical history begins with skilled interviewing. The best interviewers create space for patients to tell their stories, then ask thoughtful questions to clarify what matters.
How consistently does your history-taking process reflect these standards?
Smart Medical History was designed around these principles to support a thorough, consistent, and respectful history-taking experience.
Dates, diagnoses, medications, treatments and notable symptoms carry a citation. Select a number to see the exact question and answer, or the uploaded record, behind it.
Documentation sections record only what the patient reported. The reviewing clinician makes every clinical decision. Timeline and Patient Perspective sections included; exports to Word and PDF.
8 pages, exactly as the product exports it. Fictional patient; no real patient information.
Persistent right shoulder pain and weakness since a workplace injury on March 10, 2026, with ongoing difficulty performing overhead activities and inability to return to regular job duties.1Interviewer: In your own words, what brings you in for this evaluation?
Examinee: I hurt my right shoulder at work back in March lifting a heavy box. It's been about seven months and it still hurts, especially when I reach overhead, and I haven't been able to go back to my regular job.
Mr. Reyes reports a constant dull ache on the top and outer part of his right shoulder, rated 3/10 at rest. Pain increases to 6–7/10 with overhead reaching or lifting.2Interviewer: What symptoms are you experiencing in your right shoulder now? Please describe the pain, any weakness, numbness, or other issues, and let me know how severe the pain is on a scale from 0 to 10, with 10 being the worst pain imaginable.
Examinee: There's a constant dull ache on the top and outer part of my right shoulder. At rest it's about a 3 out of 10. When I reach overhead or lift something it goes up to a 6 or 7. I get a sharp, catching pain if I reach behind my back or out to the side. My arm feels weak when I try to lift it above shoulder height, and it clicks sometimes. No numbness or tingling. He notes occasional clicking but denies numbness or tingling.
Diagnostic Studies: X-rays of right shoulder (March 10, 2026, no fracture), MRI (late April 2026, partial rotator cuff tear and inflammation).3Interviewer: Is there anything else you’d like to add before we wrap up?
Examinee: Yes, a couple of things. I don't think I told you what the MRI showed. They said it's a partial tear of the rotator cuff, one of the tendons on top of the shoulder, plus some inflammation. I don't remember the exact name of the tendon. My next appointment with Dr. Whitfield is October 20. My biggest worry is whether I'll be able to go back to my regular job, and whether I'll end up needing the surgery.
The complete report generated from a sample interview with a fictional patient, shown as the product exports it. In the product, key statements also link to the interview exchange behind them.
Disclaimer This report documents patient-reported history for evaluation purposes only. The documentation sections do not contain clinical diagnoses, causation determinations, or treatment recommendations. The analysis sections (under "Analysis Sections (Pending Provider Review)") carry their own disclaimer and are provided as a decision-support resource for the reviewing provider, who maintains complete responsibility for all clinical conclusions.
Persistent right shoulder pain and weakness since a workplace injury on March 10, 2026, with ongoing difficulty performing overhead activities and inability to return to regular job duties.
Daniel Reyes reports that his biggest concern is whether he will be able to return to his regular job duties, given his ongoing right shoulder pain and weakness. He is also worried about the possibility of needing surgery and the uncertainty regarding workers’ compensation approval. He attributes his symptoms to a work-related injury sustained while lifting a heavy box overhead and hopes for improvement with or without surgery so he can resume normal activities.
On March 10, 2026, at approximately 10:30 a.m., Daniel Reyes injured his right shoulder while lifting a 50–55 pound box of ceramic floor tile from a pallet to an overhead shelf at work. As he pushed the box overhead, he felt a pop and sharp pain in the top and front of his right shoulder, followed by arm weakness that forced him to lower the box. No other body parts were affected, and there was no fall.
Immediately after the injury, Mr. Reyes reported the incident to his supervisor and completed a workplace incident report. He was evaluated the same afternoon at Lakeside Occupational Health, where X-rays showed no fracture. He was given a sling, prescribed ibuprofen 600 mg, and placed on work restrictions (no lifting over 10 pounds with the right arm, no overhead work).
He was off work for about a week, then returned on light duty around March 17, 2026. Physical therapy began in late March, twice weekly for six weeks, resulting in some improvement in range of motion but persistent pain and weakness with overhead activity. An MRI was ordered at the end of April, revealing a partial rotator cuff tear and inflammation. In mid-May, he was referred to orthopedic surgeon Dr. Karen Whitfield, who administered a cortisone injection that provided temporary relief. A second round of physical therapy was completed in June and July. In August, surgical intervention was discussed but not scheduled, pending workers’ compensation approval and the patient’s decision. Since then, he has continued home exercises and uses ibuprofen and Tylenol for pain.
| Healthcare Providers | Lakeside Occupational Health (initial evaluation, March 10, 2026), Dr. Karen Whitfield (orthopedic surgeon, from May 2026 onward). |
|---|---|
| Diagnostic Studies | X-rays of right shoulder (March 10, 2026, no fracture), MRI (late April 2026, partial rotator cuff tear and inflammation). |
| Treatments | Sling (briefly), ibuprofen 600 mg, Tylenol as needed, two rounds of physical therapy (March–April and June–July 2026), cortisone injection (mid-May 2026), ongoing home exercises. |
| Future Care Plans | Awaiting workers’ compensation approval for possible surgery; next orthopedic appointment scheduled for October 20, 2026. |
| Upcoming Appointments | Dr. Whitfield, October 20, 2026. |
Mr. Reyes reports a constant dull ache on the top and outer part of his right shoulder, rated 3/10 at rest. Pain increases to 6–7/10 with overhead reaching or lifting. He experiences sharp, catching pain when reaching behind his back or out to the side, and his arm feels weak above shoulder height. He notes occasional clicking but denies numbness or tingling.
Mr. Reyes’ right shoulder injury has significantly impacted his daily life and work capacity. He is unable to perform regular work duties involving lifting, overhead stocking, or pushing/pulling heavy objects. At home, he has difficulty with dressing, personal hygiene, and household tasks requiring overhead reach. Recreational activities such as weightlifting, playing catch, and yard work are limited. Sleep is disrupted, with frequent nighttime awakenings due to pain. Driving is possible but limited by discomfort on longer trips and with certain movements.
| Self-care | Difficulty washing hair, reaching across body or behind back, and dressing (especially putting on shirts/jackets and tucking in shirt). |
|---|---|
| Mobility | No direct limitations reported. |
| Lifting / carrying | Can lift up to 10 pounds below chest height with right arm; unable to lift overhead; must use left arm for heavier loads. |
| Sleep | Wakes two to three times nightly due to shoulder pain, cannot sleep on right side, uses pillow for support. |
| Cognitive | No cognitive limitations reported. |
| Work duties | Unable to perform regular duties (lifting, overhead work, pushing/pulling); currently on light duty with restrictions. |
| Recreational / hobby | Unable to lift weights, play catch, or perform overhead yard work; limited to walking and lower body/PT exercises. |
| Driving | Can drive short distances; pain with longer drives and certain movements (e.g., turning wheel, reaching into back seat). |
| Hospitalizations | Appendectomy in 2003 (age 19). |
|---|---|
| Surgeries | Appendectomy (2003), wisdom teeth extraction (date not specified). |
| Major Illnesses | High blood pressure (diagnosed 2022, controlled with lisinopril). |
| Prior Injuries | Low back strain at work (2019, resolved); left ankle sprain (2015, resolved). |
| Allergies | Penicillin (hives as a child), mild seasonal allergies; no food, latex, contrast dye, or insect sting allergies. |
| Medications and Supplements | Lisinopril 10 mg daily, ibuprofen 600 mg once or twice daily, Tylenol as needed, loratadine as needed, occasional multivitamin. |
Not indicated: Psychiatric History
Fatigue or sleep problems: Fatigue due to sleep disruption from shoulder pain; no other causes identified.
Muscle or joint problems (other than the main injury): Occasional lower back stiffness after long shifts, resolves by next morning, no treatment sought.
Father: High blood pressure; heart attack at age 68 (currently 71)
Mother: Type 2 diabetes, diagnosed in her 50s (currently 69)
Sister: Healthy
Grandparents: Information not provided
| Living situation | Lives with wife and two children (ages 9 and 12) in a single-story house. |
|---|---|
| Tobacco use | Quit smoking in 2014; previously smoked half a pack per day from age 18 to 2014. |
| Alcohol use | Drinks 2–3 beers on weekend days (4–6 per week); no CAGE screening administered. |
| Drug use | No recreational drug or marijuana use. |
| Diet | Mostly home-cooked meals; fast food for lunch a couple of times a week. |
| Physical activity | Previously gym workouts 2–3 times/week and active job; currently walks 30 minutes most days and does leg/PT exercises. |
| Source of income | Full-time warehouse associate at Ridgeline Supply. |
| Stressors | Work and financial stress due to injury and uncertainty about return to regular duties. |
Mr. Reyes is a warehouse associate at Ridgeline Supply distribution center, a full-time position held since 2020. His regular duties include order picking, stocking, loading/unloading trucks, lifting boxes (30–70 pounds), overhead work, pushing/pulling pallet jacks, and forklift operation. Since the injury, he has been on light duty (scanning, inventory, labeling) with no overtime. He has not returned to regular duties since March 10, 2026, and is working under restrictions (no lifting over 10 pounds with right arm, no overhead work). Workers’ compensation claim is active and accepted.
| Current work status | Full-time light duty with restrictions. |
|---|---|
| Job title (current) | Warehouse associate, Ridgeline Supply. |
| Date last worked | 2026-03-10 (full duty). |
| Date returned to work | 2026-03-17 (light duty). |
| Work restrictions | No lifting over 10 pounds with right arm; no overhead work. |
| Workers' comp / disability | Yes, workers’ compensation claim accepted. |
| Workplace exposures | Lifting, overhead work, repetitive motion, pushing/pulling, forklift operation. |
| Date | Time from Injury | Event Description |
|---|---|---|
| 2026-03-10 | Day 0 | Right shoulder injury at work lifting box overhead; reported to supervisor; incident report filed; evaluated at Lakeside Occupational Health; X-rays (no fracture); sling, ibuprofen, work restrictions given |
| 2026-03-17 | 1 week post | Returned to work on light duty |
| Late March | 2–3 weeks post | Began physical therapy (twice weekly for six weeks) |
| Late April | ~6 weeks post | MRI ordered (partial rotator cuff tear and inflammation) |
| Mid-May | ~2 months post | Orthopedic consult with Dr. Karen Whitfield; cortisone injection administered |
| June–July | 3–5 months post | Second round of physical therapy completed |
| August 2026 | 5–6 months post | Surgical intervention discussed; pending workers’ comp approval |
| Since August | 6–7 months post | No new tests or injections; ongoing home exercises; ibuprofen and Tylenol as needed |
| 2026-10-20 | 7 months post | Next orthopedic appointment scheduled with Dr. Whitfield |
Daniel Reyes is a 42-year-old right-handed male who sustained a right shoulder injury on March 10, 2026, while lifting a heavy box overhead at work. He experienced an acute pop and sharp pain in the top and front of his right shoulder, followed by weakness, but did not fall or injure other body parts.
Initial evaluation at Lakeside Occupational Health included X-rays (no fracture), a sling, ibuprofen, and work restrictions. He returned to light duty after one week and completed two rounds of physical therapy, with only partial improvement. An MRI in late April revealed a partial rotator cuff tear and inflammation. Orthopedic consultation led to a cortisone injection with temporary relief. Surgery has been discussed but not scheduled, pending workers’ compensation approval and patient decision.
Mr. Reyes continues to experience persistent pain (3/10 at rest, 6–7/10 with activity), weakness, and functional limitations affecting self-care, work, recreation, and sleep. He is currently working full-time on light duty with restrictions. His past medical history includes controlled hypertension, prior resolved back and ankle injuries, and a penicillin allergy. Family history is notable for hypertension and heart disease (father) and diabetes (mother).
The patient’s main concerns are his ability to return to regular work and the potential need for surgery. He is scheduled for follow-up with his orthopedic surgeon in October.
The following sub-sections contain the system's analytical synthesis of patient-reported information for use by the reviewing provider. They are NOT clinical diagnoses, treatment recommendations, causation determinations, or final case dispositions. All clinical decisions remain the sole responsibility of the reviewing provider, who must independently verify all historical information and conduct a comprehensive evaluation.
Partial rotator cuff tear, right shoulder (ICD-10: S46.011A): Supported by mechanism of injury (overhead lifting with acute pop and pain), persistent weakness and pain, and MRI findings.
Shoulder impingement syndrome (ICD-10: M75.4): Suggested by pain with overhead activity, catching, and weakness.
Shoulder bursitis/tendinitis (ICD-10: M75.5): MRI noted inflammation; clinical course includes pain and response to corticosteroid injection.
Chronic pain syndrome (ICD-10: G89.4): Persistent pain and functional limitations >6 months post-injury.
Essential hypertension (ICD-10: I10): Pre-existing, controlled.
History of low back strain (ICD-10: S39.012S): Resolved, but mild intermittent symptoms persist.
No significant comorbidities identified from the reported history that would directly impact shoulder recovery. Hypertension is controlled with medication. Occasional mild lower back stiffness is reported but does not require treatment or affect current function. No psychiatric comorbidities or substance use disorders were reported.
The patient’s history is consistent with a work-related right shoulder injury, likely involving the rotator cuff, with persistent pain and functional deficits despite conservative management. MRI findings of a partial rotator cuff tear and inflammation, along with failure to improve with two rounds of physical therapy and only temporary relief from corticosteroid injection, suggest a chronic course with possible surgical indication.
Functional limitations are significant, affecting both occupational and daily activities, and the patient remains on light duty with formal restrictions. The absence of prior right shoulder problems and the acute mechanism support a traumatic etiology. The patient’s main concerns are prognosis for return to regular work and the potential need for surgery. Work capacity and permanent impairment assessment will be key considerations.
Review all relevant medical records and documents, which may include:
Initial injury report and incident documentation (Ridgeline Supply, 2026-03-10)
Lakeside Occupational Health records (March 2026: initial evaluation, X-rays, work restrictions)
Physical therapy notes (March–April and June–July 2026)
MRI report (late April 2026)
Orthopedic consultation and procedure notes (Dr. Karen Whitfield, May 2026 onward)
Cortisone injection documentation
Workers’ compensation correspondence and approvals
Follow-up appointment notes (including upcoming October 20, 2026 visit)
Conduct a comprehensive physical examination appropriate to the clinical presentation, following AMA Guides to the Evaluation of Permanent Impairment and other authoritative references. The examination should include, as clinically indicated:
| Initial assessment | Vital signs, general appearance, pain behaviors, inspection for atrophy or asymmetry. |
|---|---|
| Focused examination | Inspection and palpation of the right shoulder, assessment of active and passive range of motion, resisted movements, special tests for rotator cuff integrity (e.g., empty can, drop arm, Hawkins-Kennedy, Neer impingement). |
| Neurological evaluation | Sensation, strength, and reflexes in the right upper extremity, with attention to any subtle deficits. |
| Functional testing | Task performance (lifting, reaching, overhead activities), assessment of biomechanics, and work simulation as appropriate. |
| Documentation | Objective measurement techniques, testing positions, and findings consistent with AMA Guides requirements. |
The patient’s reported history is consistent with a partial rotator cuff tear and chronic right shoulder dysfunction following a well-documented workplace injury. Conservative management has not restored function, and the patient remains unable to perform regular work duties. The clinical question centers on the extent of permanent impairment, appropriateness of surgical intervention, and prognosis for return to full duty.
Key issues for the provider’s attention include confirmation of MRI findings, objective assessment of strength and range of motion, and evaluation of functional capacity. The case is complicated by the patient’s concern about long-term work ability and the pending decision regarding surgery. No significant comorbidities or psychosocial barriers are apparent from the history.
Patients speak or type and switch at any point without losing anything. The interviewer's words appear on screen as it talks.
Twenty yes-or-no questions become one quick tap-through form, and the answers drive the follow-up. Validated screening instruments work the same way.
Not a fixed script. It works from what still needs to be captured, follows up on what the patient raises, and directs them to emergency care if they describe a possible emergency.
Every important finding links to the exchange or document it came from, so you can trust the summary and check it in seconds.
Attach prior records when you send the invitation. They are read automatically, and conflicts are flagged: "Records indicate X; patient reported Y."
Export to Word or PDF with proper tables and pagination, or copy sections into your EHR.
Smart Medical History is designed with security and privacy at its core. Our systems are built to support HIPAA-compliant use and safeguard protected health information. We require all users who access or handle protected health information through Smart Medical History to enter into a Business Associate Agreement (BAA). Business Associate Agreement
Each patient gets a personal link by email or text. It stops working once the interview is complete, or after five days.
Patients enter a five-digit code sent to their email or phone. Each code is valid for five minutes.
Voice is transcribed live. The written transcript is kept; the audio is not recorded.
Patients can speak or type, pause, decline any question, and end at any time.
The interviewer says at the start that it is not a clinician. It does not diagnose or advise; the reviewing clinician makes every decision.

Smart Medical History was created by Christopher R. Brigham, MD, MMS, FACOEM, FIAIME, board-certified in preventive medicine, a long-time leader in the medicolegal and technology fields, and a prolific author and AMA Guides editor.
"Smart Medical History greatly enhances the quality and efficiency of patient visits. I am able to review their histories to ensure accuracy. The reports are copied into their records."
"The multilingual support meant I could discuss my health in my first language, making my experience much more comfortable and accurate."
"I could easily get my medical history performed from home, and my visit with the physician was much more valuable."
Enter your own numbers. These are example figures; adjust them to your practice.
Start with a free trial. Monthly or annual billing.
| Plan | Interviews / month | Monthly | Billed annually | Includes |
|---|---|---|---|---|
| Essential | 3 | $88 | $79.50 | Unused interviews carry forward |
| Standard | 10 | $285 | $256.60 | Priority support |
| Advanced | 15 | $397 | $357.25 | Report analytics |
| Team | 40 | $997 | Monthly only | Up to 5 providers, admin controls, link tracking |
All clinical templates, cited reports, Word and PDF export.
Contact usWhole-person intake, member profiles, practice-voice interviewer and annual check-ins. Ask about a 60-day pilot.
Talk to us about a pilot100+ interviews a month, unlimited provider accounts, dedicated success manager, advanced analytics, custom contract terms.
Contact salesAn AI interviewer that takes a patient's medical history by voice or text before the visit, then delivers a structured report with key statements cited to their source, for a clinician to review.
Yes. IME mode addresses the examinee, stays neutral on fault, follows a fixed twelve-section sequence, and produces med-legal ready reports.
Yes. Templates cover new-patient, specialty and concierge intakes, and the interview and report use patient-centered language throughout.
The concierge template adds life context, lifestyle, mood and connection, function, and goals and values to the medical history, and opens the report with a one-page member profile and a suggested first-visit agenda.
Smart Medical History is designed with security and privacy at its core. Our systems are built to support HIPAA-compliant use and safeguard protected health information. We require all users who access or handle protected health information through Smart Medical History to enter into a Business Associate Agreement (BAA). See our Business Associate Agreement.
Export to Word or PDF, or copy sections directly into your record.
We currently support English, Spanish, and French. We can handle histories in hundreds of languages; please let us know your needs.
It follows up on what the patient says, skips what doesn't apply, never asks twice, reads prior records, and delivers a finished, cited summary instead of pages to read.
Free trial, no setup headaches. Or call us to talk about your practice.