Security & Privacy of Patient's Data | Smart Medical History

Smart Medical History Protects Your Patient Data and Interviewing Records

Smart Medical History is purpose-built for secure, compliant, and efficient patient intake—especially for med-legal and healthcare environments. With structured workflows, encrypted links, and role-based access, your team can collect and manage medical histories without compromising data integrity.
Security & Privacy By Smart Medical History

Get Started with a Secure and Effective Interview History Management Software

Smart Medical History Keeps Your Data Safe, Secure and Confidential

We’ve designed Smart Medical History to ensure every interview and patient record stays protected from the moment it’s created to the moment it’s reviewed.
AI-powered chat interface with session resume and new chat options.

OTP-Based Access

Every time a patient starts an interview, they verify their identity through a one-time password sent via email or SMS—ensuring that only the right person accesses the form.

Role-Based Permissions

Different user roles like Admin, Staff, and Providers have distinct access levels. This ensures sensitive data is only visible to authorized team members based on their responsibilities.
AI-powered medical interview system with resume and new session options.
Scheduling a medical interview on the SmartMedHx platform.

Provider-Only Visibility

Interview reports remain hidden until they are completed and assigned to the designated provider. This minimizes the risk of premature or unauthorized access.

Encrypted Interview Links

Each patient receives a unique, time-sensitive interview link tied to their identity, reducing the risk of shared or misused links.
SmartMedHx platform allowing users to select between text and audio interview options.
SmartMedHx sign-in page with options for email login and Microsoft authentication.

Activity & Review Logs

Every action—whether it’s viewing, downloading, or marking a report complete—is tracked with timestamps. This helps maintain transparency and audit-readiness for legal use.

Controlled Record Actions

Only users with the correct permissions can delete or review records. This safeguards data integrity and prevents accidental loss or unauthorized changes.
SmartMedHx virtual doctor chat interface for conducting medical interviews.
SmartMedHx virtual appointment discussion interface with AI-powered transcription.

Secure Hosting & Infrastructure

All data is stored on secure, industry-standard infrastructure with encrypted storage and restricted access controls for maximum protection.

No App Required

Patients don’t need to install anything. Interviews run on secure, browser-based sessions—making them both convenient and protected across devices.
SmartMedHx virtual doctor interface with AI-powered transcription.

Chosen and Trusted by Leading IMEs and Med-Legal Professionals

Smart Medical History is the go-to intake platform for independent medical evaluators (IMEs), QME/AMEs, med-legal firms, and clinics who rely on accurate, secure documentation.

Legally Defensible Reports

Structured interview records are built for legal use.

Compliance-First Workflows

Designed for med-legal deadlines and documentation standards.

Secure Role-Based Access

Only relevant users see or handle sensitive data.

Audit-Ready Logs

Track every review and download for transparency.

Encrypted Patient Sessions

Each interview link and OTP is identity-locked.

No Data Left Behind

Reports are only visible once completed, minimizing risk.

Start Using Smart Medical History and See Your Revenue Grow

TRY NOW!

Smart Medical History helps you do more with less—automating intake, cutting admin time, and helping your staff focus on patients, not paperwork. Start your free trial today and see how securely scaling your workflow grows your business.

CASE STUDIES

Smart Medical History is the First Choice of Leading Healthcare Professionals

Explore more case studies to see how our solutions drive efficiency and innovation.

Our Client Testimonials

Discover the difference we make through the voices of those we’ve served on our testimonial page.

Sarah Johnson, Patient

Using Smart Medical History was so convenient. I could easily get my medical history performed from home and my visit with the physician was much more valuable.

Dr. John Smith, General Practitioner

Smart Medical History greatly enhances the quality and efficiency of patient visits. Patients complete interviews at home or they can do so in our office. I am able to review their histories to ensure accuracy. The reports are copied into their records.

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Li Wei, Patient

I was amazed by the convenience and sensitivity of Smart Medical History. The multilingual support meant I could discuss my health in my first language, making my experience much more comfortable and accurate.

Dr. Maria Lopez, Healthcare Provider

Smart Medical History transformed how we handle patient histories. The AI-driven interviews are not only quick but also incredibly thorough, ensuring we have all necessary information before the patient even arrives. It's made our clinic significantly more efficient.

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Frequently Asked Questions (FAQs)

Smart Medical History is a digital tool that helps doctors, clinics, and med-legal professionals collect a patient’s medical history in a simple and structured way. Patients can answer questions online, and the system creates a clean report that’s easy to review.

No, patients don’t need to install or download anything. They just receive a secure link by email, open it in any browser (like Chrome or Safari), and complete the interview online—on any device.

When a patient gets the interview link, they click on it and enter a one-time password (OTP) that is sent to their email or phone. This keeps their information safe and makes sure only the right person starts the interview.

Yes! Smart Medical History works on any device—phone, tablet, or computer. Whether you’re at home, in the clinic, or on the go, you can access and complete interviews easily.

Yes. The platform is built with security in mind. All data is protected with secure login, unique links, and role-based access. Only the right people on your team can view or handle sensitive information.

Yes. Patients can choose a text-based chat or a voice call interview. Both options are available so they can pick what’s most comfortable or convenient for them.

You can track everything from your dashboard. You’ll see when a patient starts, pauses, or completes their interview. You don’t have to keep calling or checking in—it updates in real time.

Yes, teams can work together using Smart Medical History. You can add users, set their roles (like admin, staff, or provider), and control who sees what. Everyone stays organized and in sync.

Smart Medical History V2
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